Frequently Asked Questions
What types of products do you offer?
Vintage Sport Hub specializes in officially licensed sports apparel, including jerseys and sweatshirts that celebrate iconic teams and athletes. Our collection features unique items such as the 2023 Mercedes F1 Team Half Zip Sweatshirt and the 2024 Argentina 50th Anniversary Jersey.
What is your return policy?
We offer a straightforward return policy. Customers have 30 days from the date of purchase to initiate a return for unused and unwashed items in their original condition. Items must have all tags attached. For hygiene reasons, worn or washed items cannot be returned.
How long does shipping take?
Orders are typically processed within 2-3 business days after payment confirmation. Delivery times vary based on the shipping method selected: standard shipping usually takes 3-5 business days, while expedited shipping takes approximately 3 business days. Please note that these times may vary based on location and unforeseen circumstances.
Do you offer international shipping?
Yes, Vintage Sport Hub offers international shipping to select countries. Please be aware that additional duties and taxes may apply depending on the destination and are the responsibility of the buyer.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment until it arrives at your designated address.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement at no additional cost to you.
Can I exchange an item for a different size or style?
To exchange an item, please initiate a return for the item you wish to exchange and place a new order for the desired size or style. This ensures that you receive the correct item promptly.
How can I contact customer service?
You can reach our customer service team via email at vintagesport@gmail.com. We are here to assist you with any questions or concerns you may have regarding your order or our products.